Current Activities

Independent Consultant, Trainer, Instructional Designer, Author, and Developer As owner and principal employee of TCC Publishing, Inc since 2004, I have provided training, consulting and development using ToolBook, one of the most popular authoring software packages available today. I have worked with numerous clients to develop both CD-ROM and Web-Based Training and have considerable experience with SCORM/AICC compliant Learning Management Systems. ToolBook allows us to develop both CD-ROM and Web-Based Training applications with one of it’s major strengths being the ability to handle a variety of multimedia components (graphics, animations, audio, and video) as well as a powerful Simulation Editor for creating software simulations. My most recent clients include Verizon, Emersion, Innovative Learning, College of American Pathologists, Jackson National Life, A-T Solutions, Dominion Power, Dominion Credit Union, and Humana. In recent months, I have become proficient in the use of other tools such as Adobe Captivate, Adobe Presenter, Articulate, Camtasia, Flash, and Robohelp.

Strengths

• 20 years experience in the development and delivery of presentations, workshops, and technical documents

• 20 years experience in the planning, design, and development of CD-ROM and E-Learning content using ToolBook as the authoring tool

• 14 years experience in project management for both small and large scale projects

• 7 years experience as community college instructor where I was responsible for the development and delivery of course materials to adult learners (syllabi, lecture notes, classroom lectures, computer-based training and practice assessments, virtual lab exercises)

• Proficient in use of the ADDIE model (Analysis, Design, Development, Implementation, and Evaluation) as an Instructional Systems Design (ISD) model

• Proven track record in completing projects on time and on budget

• Extensive software development and management of software development activities for interactive environments

• Proficient in use of Office products (Word, Excel, PowerPoint, Access, Outlook, FrontPage)

• Excellent analytical and problem solving skills

• Ability to motivate and lead cross-functional teams and professionals of all levels

• Excellent communication, technical writing, and presentation skills

• Demonstrated client relationships and interpersonal skills

• Expert ToolBook trainer, consultant, and developer

• Skilled in the creation of templates and rapid development tools in ToolBook

• Particularily skilled in planning, design, development, deployment, and evaluation of performance-based software simulations using ToolBook

• Skilled in the development of Assessments in ToolBook

• Skilled in the development of learning activities that are SCORM compliant

• Skilled in performing testing and QA of learning modules

• Knowledgable in the use of Learning Management Systems

• Proficient in HTML and Javascript

• Proficient in Web site development

• Working knowledge of Flash for development of basic animations

• Working knowledge of database setup, use, and queries

• Proficient in use of Paintshop Pro, Photoshop, Snagit, and Camtasia for graphics and video

• Proficient in use of Adobe Captivate 5.5

• Proficient in use of Adobe Presenter

• Proficient in use of Articulate (Engage, Presenter, Quizmaker)

• Proficient in use of RoboHelp 9

• Some degree of proficiency in use of audio and video capture and editing tools

• Proficient in use of a variety of Web collaboration/delivery tools such as WebEx, Live Meeting, Skype, etc.

• Comfortable with web, phone, e-mail, and onsite training and consultations

Current Position

I am currently an Instructional Designer and Captivate eLearning developer for Technisource (Tampa, Fl) with a job assignment with Medco Health Solutions.

Most Recent Position

From Oct 1, 2003 to the July 2011, I worked as a contractor developer with Verizon CIS (Dallas, TX) to develop a series of Web-based Training projects which make full use of the Simulation Editor in ToolBook Instructor.  For this project, I was on a team that has created a Rapid Development Suite, a set of tools developed entirely in ToolBook that allows us to create our storyboards in ToolBook and then automatically build the lessons using a set of pre-programmed template pages.  Additionally, we built a Comment Collector system for use during the various QA Review cycles and a Project Data Management System for project management.  I also am experienced in the deployment of SCORM content to the Verizon LMS.  My contracting company is Ajilon Corporation, also located in Dallas, TX. 

Complete Skillset for Most Recent Position at Verizon

ToolBook Development – Developed a ToolBook Rapid Development Suite to allow for quick Storyboarding and Development of a variety of different types of WBT topics.

Mobile Learning Development – Ability to design and develop a variety of different WBT products for delivery to mobile devices such as Windows Mobile, Android, IPhone and IPad.

Maintenance of Writing Style for WBTs – Developed a WBT Style Guide that provides consistent among pages in a topic, among topics in a project, and across projects.

QA Process Development – Developed, in conjunction with the rapid development toolset, a comment collector system that allows us to be able to provide topics for review where reviewer comments are entered into a form that is submitted to a Database and from there, all the comments can quickly be viewed and responded to and the topics updated as needed.

Project Data Management System (PDMS) Maintenance – Build and maintain a Project Data Management System, something that is unique to our job at Verizon. This PDMS is used by all project personnel throughout the identification, data collection, and QA cycles.

Website Setup and Maintenance – Setup of the folders and web pages to allow us to use the PDMS.  I am also are responsible for the movement of files from Preview to Production when a project is approved for deployment.

LMS Deployment – Help set up our ToolBook topics so that they can be deployed and tracked within an LMS environment.  I have also acted as advisor to other team members as to how best to use an LMS.

Interfacing with Client – Ability to work completely on my own once I have content documents to quickly storyboard and develop WBT topics in large  volume.

Project Planning – Ability to assist in planning out and start up of a project once one has been identified.

Timeliness and Accuracy – Ability to quickly develop a large volume of topics as well as an attention to the most minute details so the topics are as accurate as they can be.

Overall Project Management – Make sure that all aspects of our process are in place and being used the way the process is supposed to be used.

Contract Trainer for ToolBook

 I was formerly a Contract Trainer for click2learn.com, initially known as Asymetrix Learning Systems and now known as SumTotal Systems, where I conducted numerous 5-Day ToolBook II Instructor training classes and 2-Day ToolBook II Assistant training classes for about five years.  Onsite training classes included Allegis (Baltimore, MD), New Jersey Manufacturing (Trenton, NJ), AT&T (Lee's Summit, MO), John Hopkins University (Baltimore, MD), Ameritas (Lincoln, NE), Publix (Lakeland, FL), US Navy (New Orleans, LA), Conneticut Association of Educators (Hartford, CT), New York Department of Mental Health (Elmira, NY), Miller Brewing Company (Milwaukee, WI), FSG (Duluth, GA), Department Family Services (Jefferson City, MO), Verizon (Dallas, TX), Universidad Metropolitano (San Juan, PR), Alcoa-Mt. Holly (Charleston, SC), Blue Cross/Blue Shield (Columbia, SC), U.S. Army (Ft. Bragg, NC), U.S. Army Soldier Support Institute (Ft. Jackson, SC), U.S. Marines (Camp Johnson, NC), Sodexho Marriot (Buffalo, NY), Arrow Electronics (Long Island, NY), Wells Fargo (Iowa), Mcleod USA (Cear Rapids, Iowa), Subaru-Isuzu Automotive (Lafayette, IN), Bath & Body Works (Columbus, OH), Blue Cross/Blue Shield (Baltimore, MD), Navy Marine Intelligence Training Center (Virginia Beach, VA), Gateway (Sioux City, SD), DataStream (Greenville, SC), KI Inc (Green Bay, WI), Southern Company (Atlanta, GA), Visa International (Miami, FL), U.S. Marines (two at Camp Lejeune, NC), U.S. Army (Ft. Jackson, SC), U.S. Navy (San Diego), Canadian National Defense (Cold Lake, Alberta), Xerox Corporation (Rochester, NY), Racetrac Petroleum (Atlanta, GA), East Tennessee State University (Johnson City, TN), Denver Metro (Denver, CO), NC A&T (Greensboro, NC) and Arthur Andersen (Atlanta, GA). Open enrollment training classes have included trainees from a variety of military sites, colleges, universities, businesses, and industry totaling over 1000 trainees.

 Books Written and Published

 I have written and published a total of 21 books, mostly on the various versions of ToolBook.  These include: 

• Utilizing ToolBook to Develop Multimedia Presentations, a small training manual for Multimedia ToolBook 1.53, a multimedia authoring package from Asymetrix Learning Systems, Inc.

• Utilizing Multimedia ToolBook 3.0 and Applications CD-ROM available from Boyd Fraser Publishing Company and International Thomson Publishing.

• An Introduction to Macromedia Flash 5

• An Introduction to ToolBook II Instructor 8.

• An Introduction to ToolBook Instructor 8.5/The Actions Editor and Simulation Object in ToolBook Instructor 8.5 (a 2-volume set),

• The Actions Editor, HTTP Post, and Simulations in ToolBook Instructor 2004, and An Introduction to ToolBook Instructor 2004. 

• An Introduction to ToolBook Instructor 9.

• An Introduction to the Actions Editor, Simulations, and HTTP Post in ToolBook Instructor 9.

 Publications

In addition to the books I have written and published, I have 17 publications in various professional journals (7 of these in the area of chemical research, my former profession before devoting full time efforts to ToolBook and multimedia). 

Presentations

Since 1992, I have presented around 80 presentations, mostly on the use of ToolBook. Many of these presentations were made at the annual League for Innovation in Community Colleges meetings. Over the past 9 years, I have been one of the primary faculty members at the annual ToolBook User’s Conference, sponsored by Platte Canyon in Colorado Springs. I have presented introductory sessions on ToolBook, the Actions Editor, the Simulations Editor, and HTTP Post.

Workshops

Since 1996, I have conducting around 60 hands-on training workshops on the use of ToolBook and other multimedia tools. In the early years many of these workshops were part of a role I had as a Syllabus Scholar. Most recently, several of my workshops have been part of a role I have as a TBCON (ToolBook User’s Conference) faculty member.

Syllabus Scholar Workshops

As a former educator, I was one of five Syllabus Scholars, a group of Syllabus Conference and workshop faculty who demonstrated excellence in the application of education technology and outstanding scholarship in training their peers in its use. This group provided direction for continued development of the curriculum for education technology offered at Syllabus workshops and conferences. As a Syllabus Scholar, I traveled throughout the US and Puerto Rico for several years conducting hands-on workshops on the use of a variety of multimedia development tools.  These workshops included:

• Two one-day workshops for Syllabus Press in Miami, Florida on using ToolBook and Multimedia Tools for Windows. These were part of Syllabus Workshops '96.

• Two pre-conference workshops for Syllabus '96 at Sonoma State. These workshops were on Developing Outstanding Classroom Presentations and centered around the use of PowerPoint 4.0 for Windows. Additionally, I did a post-conference workshop (1/2 day) on using Multimedia ToolBook 4.0 at this same conference.

• A series Syllabus workshops '96-'97 beginning at Duquesne University (Pittsburgh, PA). These workshops included Introduction to Multimedia Tools/Windows and Multimedia Authoring/Windows. I repeated these workshops in South Florida and Dallas, Texas. I also repeated these workshops in Puerto Rico and repeated again at Syllabus '97 at Sonoma State, CA.  Additional workshop sites included Hofstra University on Long Island, Drexel University in Philadelphia, and Wabounsee Community College in Chicago.

• The Winter/Spring/Summer/Fall 1998 Syllabus Workshops I participated in included Ft. Myers/Southwest Florida at Florida Gulf Coast University, Los Angeles at Cal Poly Pomona, Dallas (TX) at Southern Methodist University, Atlanta (GA) at Georgia State University, Puerto Rico at Inter American University, Syllabus 98 at Sonoma State University, and Washington, DC at American University.

• In 1999 I gave workshops in New York at New School University, Orlando at University of Central Florida, and Syllabus 99 at Santa Clara (CA).

• 2000-2003 Syllabus workshops were in Boston (MA) at Bunker Hill Community College, Orlando, Chicago, San Juan, Puerto Rico, Santa Clara, CA and Cincinatti. I also presentedy two Flash 5 workshops at Syllabus 2001 in Santa Clara during the summer and two at Syllabus Boston.  I conducted a 3 hour Seminar on Flash MX 2004 for the Fall Syllabus Conference in Boston, MA. 

 ToolBook User’s Conference Faculty

 As an annual ToolBook User’s Conference (TBCON) faculty member, I have conducted several Pre-Conference workshops on ToolBook.  The ToolBook User’s Conference is an annual gathering of some of the top experts and users of ToolBook and draws a good international audience each year.

 http://www.tbcon.com/

CD-ROM Projects

Since 2001, I have developed a variety of CD-ROM projects using ToolBook. These include:

     KI (Green Bay, WI) - 3 CD-ROM projects. One of these won the First Place Award for ToolBook CBT Project--Interactive 2000 Awards Sponsored by Click2learn.com. 

 

    Center for Support of Families (NC) – Developed 4 CD-ROM training CDs for the State of Georgia. Likewise,

 

     Mangi Environmental (McLean, VA) – Developed 4 CD-ROM projects as part of several large government contracts.

 

     Instrux, LTD - Developed a CD-ROM training product  titled Learning Microsoft Office Visio 2003 for Instrux and Microsoft Corporation. This project made extensive use of the Simulation Object in ToolBook Instructor 8.6.

 

     A-T Solutions – A CD-ROM project that involved the testing and debugging of their Self-Paced Education on Electronic Devices (SPEED) Computer-Based Training application.  A-T Solutions is the world’s leading anti- and counter-terrorism company.

Web Projects

I have developed a variety of Web-based Training (WBT) projects over the past few years.  All of these projects have been developed using the various versions of ToolBook. These include:

NASFAA – In 2001 have consulted and developed for a large Web Training project through NASFAA (National Association of Student Financial Aid Administrators located Washington, DC). 

     Arrow Electronics - During the Winter of 2002, I worked as a contractor for Geneva Consulting Group on an onsite job for Arrow Electronics, Inc (Operations Training Department) on Long Island, NY. For this project, we successfully converted content from a series of mainframe-based CBT courses into a web-based training format using ToolBook.

 

     Innovative Learning, LLC - In 2003, I worked with Ralph Spencer of Innovative Learning, LLC to develop two Web Courses using ToolBook for training in the Commercial Real Estate Industry. 

·    

     USDA - During 2002 and 2003, I maintained a Services Contract with USDA/NEDC (Ft. Worth, TX) to provide consulting and technical support for several of their Web Training products.

 

     Fourth Star Consulting LLC - This project involved developing 2 Web-Based Training courses for Bonneville Power in Oregon. Each course consisted of roughly 2 hours of training.

 

     Dominion Power - The work for Dominion Power was done over a period of three years and involved building a series of assessments and advanced placement exams. Templates were provided and minor modifications were made, but for the most part the projects involved inputting the questions for each exam. A total of 75 exams packages have been built to date with each exam package consisting of 3 exams, one to be drawn randomly each time a learner launches the assessment from the LMS used by Dominion Power.

 

     ComSys - This project involved the conversion of a legacy CBT (originally delivered on CD-ROM) to a Web-based application. The application was provided by the Biscuit and Cracker Manufactuers’ Association.  A total of 4 modules (4 CD-ROMs) in both English and Spanish were completely reprogrammed from the original OpenScript coding environment to the Actions Editor coding environment. 

 

     Verizon - From Oct 1, 2003 to the present, I have worked as a contractor with Verizon (Dallas, TX) to develop a series of Web-based Training projects which make full use of the Simulation Object in ToolBook Instructor. For this project I am on a team that has created a Rapid Development Suite, a set of tools developed entirely in ToolBook that allows us to create our storyboards in ToolBook and then automatically build the lessons using a set of pre-programmed template pages.  Additionally, we have build a Comment Collector system for use during the various QA Review cycles and a Project Data Management System for project management.  My contracting company is Ajilon Corporation, also located in Dallas, TX.

 

     Other consulting clients include the University of Miami Medical School (Department of Anesthesiology), USDA (Ft. Worth, TX), the DC Children's Hospital (Washington, DC), and SIOR (Society of Industrial and Office Realtors, Washington, DC).  I have also done several small jobs for Humana (Louisville, KY), Martindale-Hubbell (New Jersey), Martin Community College (North Carolina), and the Railway Educational Bureau (Omaha, NE).  Several of these projects made use of HTTP Post to store user data in a database on a Web Server.

I also have considerable experience with TBK Tracker and Tracker.Net as learning management systems. 

 

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